77abk Privacy Policy

1 Data We Collect

1.1 Information You Provide Directly

When you register for a 77abk account, use our cashier, or contact our support team, you voluntarily provide personal information that we collect and process. The categories of information collected at different touchpoints are set out below.

1.2 Information Collected Automatically

When you access the 77abk platform, certain technical information is collected automatically by our servers and analytics systems. This information is used for security monitoring, platform performance optimisation, fraud prevention, and user experience improvement. It includes:

• IP address and approximate geographic location derived from IP data.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, click paths, and session duration.
• Referring URL (the website you visited immediately before arriving at 77abk).
• In-game activity logs, including game type, wager amounts, and session timestamps.
• Login timestamps and authentication method used (e.g., OTP, password).

1.3 Information from Third Parties

In limited circumstances, 77abk may receive information about you from third-party sources. These include payment processors confirming the outcome of a transaction, identity verification service providers during KYC checks, and fraud detection partners flagging suspicious activity associated with your account or payment method. Information received from third parties is handled with the same level of care as information you provide directly.

2 How We Use Your Data

77abk processes your personal data only for specific, defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected without your prior consent or a clear lawful basis. The primary purposes for which we use your data are as follows:

2.1 Account Operation and Service Delivery

The most fundamental use of your personal data is to create and manage your 77abk account, authenticate your identity when you log in, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks, and deliver the games, betting markets, and promotions you access through the platform. Without this processing, we cannot provide you with a 77abk account.

2.2 Identity Verification and Age Compliance

As a platform that strictly enforces an 18+ age restriction, 77abk uses the personal data you submit during KYC verification to confirm your identity and confirm that you meet the minimum age requirement. 18+ This is a mandatory process for all players prior to their first withdrawal, and may be repeated for large or unusual transactions. KYC data may be cross-referenced against identity verification databases to confirm document authenticity.

2.3 Fraud Prevention and Security

77abk uses automatically collected technical data, transaction history, and account behaviour patterns to detect and prevent fraudulent activity, money laundering, multiple account abuse, bonus exploitation, and other conduct that violates our Terms & Conditions. Where suspicious activity is detected, we may place a temporary hold on your account pending investigation. This processing is essential to protect the integrity of the platform and the interests of all legitimate players.

2.4 Legal and Regulatory Compliance

Certain data processing activities are required to comply with applicable laws, including anti-money-laundering (AML) obligations, financial record-keeping requirements, and responses to lawful requests from competent authorities. Where we are legally obliged to disclose personal data to authorities, we will do so and, where legally permitted, will notify you that such a disclosure has been made.

2.5 Marketing and Promotional Communications

With your consent, 77abk may send you promotional communications about new games, seasonal offers (such as BPL cricket promotions, Eid bonuses, and Pohela Boishakh specials), and platform updates via email or SMS. You may withdraw consent to marketing communications at any time by contacting [email protected] or by following the unsubscribe instructions in any marketing message. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before withdrawal.

2.6 Platform Improvement and Analytics

Aggregated, anonymised data derived from player behaviour is used to improve the 77abk platform — for example, to identify slow-loading pages, optimise game lobby layout, and improve cashier conversion rates. This analytics processing does not identify you as an individual.

3 Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain information about your preferences or session state. 77abk uses cookies and similar technologies including local storage and session tokens.

3.2 Types of Cookies We Use

3.3 Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies already stored on your device. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 77abk account and using the platform's core features. Instructions for managing cookies in popular browsers are available in each browser's help documentation.

4 Data Sharing and Third Parties

4.1 Our Approach to Sharing

77abk does not sell, rent, or otherwise commercially exploit your personal data to third-party marketers or data brokers. Sharing of personal data is limited to the specific operational contexts described below, and in each case only the minimum necessary data is shared with the relevant party.

4.2 Categories of Third Parties

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive transaction-relevant data (such as your registered mobile number or bank account details) to process deposits and withdrawals. These providers operate under their own privacy frameworks and are bound by Bangladesh Bank regulations.
• Identity verification providers: Third-party KYC service partners receive copies of identity documents you submit for verification during the account review process. These partners are contractually bound to process such data only for verification purposes and to delete it within defined retention windows.
• Game providers: When you play a game hosted by Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi, your player ID, session token, and game activity data are transmitted to the provider's platform. These providers are responsible for the security of data within their own systems.
• Analytics and security providers: Aggregated or pseudonymised technical data may be shared with analytics and fraud detection service providers to support platform security and performance monitoring. These providers are engaged under data processing agreements.
• Legal and regulatory authorities: 77abk will disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or to protect the safety and rights of other players and the platform itself.

4.3 International Transfers

Some of our third-party service providers operate infrastructure outside Bangladesh. Where personal data is transferred internationally, 77abk takes reasonable steps to ensure appropriate safeguards are in place, including contractual data protection clauses, to maintain a standard of protection equivalent to that applied within Bangladesh. If you have questions about international transfers, contact [email protected].

5 Data Retention and Storage

5.1 Retention Periods

77abk retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data — retained for the full duration of your account's active life plus a minimum of five years after account closure, in line with standard financial record-keeping practice.
• KYC and identity documents — retained for a minimum of five years from the date of verification, in line with anti-money-laundering obligations.
• Transaction records — retained for a minimum of five years from the date of each transaction.
• Support correspondence — retained for a minimum of two years from the date of the last communication in a thread.
• Marketing consent records — retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent.
• Analytics and log data — retained in identifiable form for up to 13 months; thereafter anonymised for long-term trend analysis.

5.2 Data Storage and Security

77abk stores personal data on servers protected by industry-standard physical and logical security controls, including access controls, encryption at rest, and regular security audits. Access to personal data within the 77abk organisation is restricted on a need-to-know basis, and all staff with access to personal data are bound by confidentiality obligations.

5.3 Data Deletion

When a retention period expires or when a valid erasure request is fulfilled (see Section 6), personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Secure deletion means that data is overwritten or purged in a manner that makes recovery infeasible using standard forensic techniques.

6 Your Privacy Rights

As a player on the 77abk platform, you hold a number of rights regarding your personal data. 77abk is committed to honouring these rights promptly and without undue delay. All requests should be submitted in writing to [email protected] with your full name and registered account details so that we can verify your identity before processing the request.

77abk will respond to all verifiable data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it. There is no fee for exercising your rights in ordinary circumstances.

7 Data Security Measures

7.1 Technical Safeguards

77abk implements a layered approach to data security, combining multiple technical controls to protect your personal information from unauthorised access, disclosure, alteration, or destruction. The primary technical measures in place include:

• TLS/SSL encryption on all connections between your device and our servers, ensuring data transmitted over the internet is protected in transit.
• Encryption at rest for sensitive personal data fields including identity documents, payment method details, and KYC records stored on our servers.
• Password hashing using a strong one-way cryptographic function, meaning your password is never stored in plain text and cannot be recovered even by 77abk staff.
• OTP two-factor authentication on all logins from new or unrecognised devices, preventing unauthorised access even if your password is compromised.
• Intrusion detection systems monitoring network traffic and server activity for indicators of unauthorised access attempts.
• Regular penetration testing and vulnerability assessments to identify and remediate security weaknesses before they can be exploited.

7.2 Organisational Safeguards

Beyond technical measures, 77abk maintains strict organisational controls over personal data, including role-based access controls that limit data access to staff who require it to perform their job functions, confidentiality agreements with all staff and contractors, and documented incident response procedures for the event of a data breach.

7.3 Data Breach Response

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, 77abk will notify affected players without undue delay once the nature and scope of the breach have been assessed. Notifications will be sent to the email address registered on the affected account and will describe the nature of the breach, the categories of data affected, and the steps being taken to address the incident.

8 Policy Updates and Contact

8.1 Updates to This Policy

77abk reviews this Privacy Policy periodically and may update it to reflect changes in our data processing activities, changes in applicable law, or improvements to our security and transparency standards. When material changes are made, the effective date displayed at the top of this page will be updated. For significant changes that affect how we process your data in a material way, we will notify registered players by email at the address on their account.

We encourage you to review this page periodically to stay informed about how 77abk protects your privacy. Continued use of the platform after a policy update constitutes your acknowledgement of the revised policy.

8.2 Children's Privacy

The 77abk platform is strictly intended for adults aged 18 and over. 18+ We do not knowingly collect personal data from any person under the age of 18. If you are a parent or guardian and have reason to believe that a minor has provided personal data to 77abk or has registered an account, please contact us immediately at [email protected]. We will investigate and take prompt action to delete any data collected from a minor and to close the account.

8.3 Contact the Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to 77abk's handling of your personal data, please contact us using the details below. All privacy-related correspondence must be submitted in writing so that a record can be maintained.

• Email: [email protected] — please include "Privacy Request" in the subject line.
• Response time: Privacy enquiries are acknowledged within 48 hours and substantively addressed within 30 calendar days.
• Service hours: 8:00 AM – 2:00 AM BST (UTC+6), seven days a week.